Effective Date: 20 July 2020
Mobile Apps covered:
Mobile App Skipin (Android)
Mobile App Skipin (iOS)
Mobile App Neeve (Android)
Following are the Terms of Service governing your use of https://www.wiseowllearning.io (the “Website”), all pages on the Website, mobile applications (“Apps”)and any services provided by the Company.
The parties referred to in these Terms of Service shall be defined as follows:
- a) Owner, Us, We, The Owner, the Company, as the creator, operator, and publisher of the Website and Apps, makes the Website and Apps, and certain Services on them, available to users. Wise Owl Learning Private Limited, Owner, Company, Us, We, Our, Ours and other first-person pronouns will refer to the Owner, as well as all employees and affiliates of the Owner.
- b) You, the User, the Client: You, as the user of the Website and apps will be referred to throughout these Terms of Service with second-person pronouns such as You, Your, Yours, or as User or Client. For the purpose of these Terms of Service, the term “User” or “you” shall mean any natural or legal person who person is accessing the Website or using the apps. The term ‘”Your” shall be construed accordingly.
- c) Parties: Collectively, the parties to these Terms of Service (the Owner and You) will be referred to as Parties.
2) ASSENT & ACCEPTANCE
By using the Website and Apps, You warrant that You have read and reviewed these Terms of Service and that You agree to be bound by it. If You do not agree to be bound by these Terms of Service, please leave the Website immediately and uninstall Apps. The Owner only agrees to provide use of this Website, apps and Services to You if You assent to these Terms of Service. Further, based on the Services obtained by a User, additional terms and conditions in respect of the specific Services may apply, which shall be deemed an agreement between the Users and the Owner.
3) ABOUT THE SITE
The Website is an online store which carries out sale of Online Learning Programs and Education materials. We reserve the right to refuse service or refuse to sell the products on the Website at our sole discretion to anyone for any reason at any time.
The Website does not screen or censor the users who register on and access the Website. You assume all risks associated with dealing with other users with whom you come in contact through the Website. You agree to use the Website only for lawful purposes without infringing the rights or restricting the use of this Website by any third party.
4) ABOUT THE APP
The Apps are delivery tools for educational material. Apps may also sell educational products (Owner’s and Third Party’s) through in-app purchases. We reserve the right to refuse to create an app-account at our sole discretion to anyone for any reason at any time.
Apps do not screen or censor the users who downloads and uses the app. You assume all risks associated with dealing with other users with whom you may come in contact through the Apps. You agree to use the Apps only for lawful purposes without infringing the rights or restricting the use of the Apps by any third party.
5) LICENSE TO USE WEBSITE
The Owner may provide You with certain information as a result of Your use of the Website, apps or Services. Such information may include, but is not limited to, documentation, data, or information developed by the Owner, and other materials which may assist in Your use of the Website, Apps or Services (“Owner Materials”). Subject to these Terms of Service, the Owner grants You a non-exclusive, limited, non-transferable and revocable license to use the Owner Materials solely in connection with Your use of the Website, apps and Services. The Owner Materials may not be used for any other purpose and this license terminates upon Your cessation of use of the Website, Apps or Services or at the termination of these Terms of Service.
You agree not to collect contact information of other Users from the Website and Apps or download or copy any information by means of unsolicited access so as to communicate directly with them or for any reason whatsover.
Any unauthorized use of Website and/or Apps by you shall terminate the permission or license granted to you by the Companyand You agree that you shall not bypass any measures used by the Owner to prevent or restrict access to the Website and/or Apps.
6) INTELLECTUAL PROPERTY
You agree that the Website, Apps and all Services provided by the Owner are the property of the Owner, including all copyrights, trademarks, trade secrets, patents and other intellectual property (“Owner IP”). You agree that the Owner owns all right, title and interest in and to the Owner IP and that You will not use the Owner IP for any unlawful or infringing purpose. You agree not to reproduce or distribute the Owner IP in any way, including electronically or via registration of any new trademarks, trade names, apps, service marks or Uniform Resource Locators (URLs), without express written permission from the Owner.
7) PAYMENT & FEES
Should you register for any of the paid Services on this Website, Apps or purchase any product or service on this Website or in-app, You agree to pay Us the specific monetary amounts required for that product or those Services. These monetary amounts (“Fees”) will be described to You during Your account registration and/or confirmation process. The final amount required for payment will be shown to You immediately prior to purchase. Payment for any on-going Services is billed automatically until You notify Us that You would like to terminate Your access to the Services.
We reserve the right to refuse service or refuse to sell the products on the Website and Apps at our sole discretion to anyone for any reason at any time.
8) ACCEPTABLE USE
You agree not to use the Website, Apps or Services for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the Website, Apps or Services in any way that could damage the Website, Apps, Services or general business of the Owner.
- a) You further agree not to use the Website, Apps or Services:
- I) To harass, abuse, or threaten others or otherwise violate any person’s legal rights;
II) To violate any intellectual property rights of the Owner or any third party;
III) To upload or otherwise disseminate any computer viruses or other software that may damage the property of another;
IV) To perpetrate any fraud;
V) To engage in or create any unlawful gambling, sweepstakes, or pyramid scheme;
VI) To publish or distribute any obscene or defamatory material;
VII) To publish or distribute any material that incites violence, hate or discrimination towards any group;
VIII) To unlawfully gather information about others.
You are prohibited from using the Website, Apps or their content:
- for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to infringe on any third party’s intellectual property or proprietary rights, or rights of publicity or privacy, whether knowingly or unknowingly;
(d) to violate any local, federal or international law, statute, ordinance or regulation;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information or any content which is defamatory, libelous, threatening, unlawful, harassing, indecent, abusive, obscene, or lewd and lascivious or pornographic, or exploits minors in any way or assists in human trafficking or content that would violate rights of publicity and/or privacy or that would violate any law;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to damage, disable, overburden, or impair the Website and/or Apps or any other party’s use of the Website and or use of Apps;
(j) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet;
(l) to personally threaten or has the effect of personally threatening other Users
We reserve the right to terminate your use of the Service or any related website or Apps for violating any of the prohibited uses. The Company has the full authority to review all content posted by Users on the Website and Apps. You acknowledge that the Company is not responsible or liable and does not control the content of any information that may be posted to the Website and/or Apps by You or other User and you are solely responsible for the same. You agree that You shall not upload, post, or transmit any content that you do not have a right to make available (such as, the intellectual property of another party).
You agree to comply with all applicable laws, statutes and regulations concerning your use of the Website and Apps and further agree that you will not transmit any information, data, text, files, links, software, chats, communication or other materials that is abusive, invasive of another’s privacy, harassing, defamatory, vulgar, obscene, unlawful, false, misleading, harmful, threatening, hateful or racially or otherwise objectionable, including without limitation material of any kind or nature that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, provincial, national, or international law or regulation, or encourage the use of controlled substances.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You may not use our products, Website and Apps for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You understand that each time You use the Website and Apps in any manner, you agree to these Terms. By agreeing to these Terms, you acknowledge that you are interested in availing and purchasing the Services that you have selected and consent to receive communications via electronic records from the Company including e-mail messages telling you about products and services offered in the Website or Apps (or its affiliates and partners) and understanding your requirements. Communication can also be by posting any notices on the Website and/or Apps. You agree that the communications sent to You by the Company shall not be construed as spam or bulk under any law prevailing in any country where such communication is received.
10) PRIVACY INFORMATION
Through Your Use of the Website and Services, You may provide Us with certain information. By using the Website, Apps or the Services, You authorize the Owner to use Your information in India and any other country where We may operate.
- a) Information We May Collect or Receive: Depending on how You use Our Website, Apps or Services, We may receive information from external applications You use to access Our Websiteor We may receive information through various web technologies, such as cookies, log files, clear gifs, web beacons or others.
b) How We Use Information: We use the information gathered from You to ensure Your continued good experience on Our website and apps. We may also track certain of the passive information received to improve Our marketing and analytics, and for this, We may work with third-party providers, including other marketers.
c) How You Can Protect Your Information: If You would like to disable Our access to any passive information We receive from the use of various technologies, You may choose to disable cookies in Your web browser.
11) SALE OF GOODS/SERVICES
The Owner may sell goods or services or allow third parties to sell goods or services on the Website and in Apps. The Owner undertakes to be as accurate as possible with all information regarding the goods and services, including product descriptions and images. However, the Owner does not guarantee the accuracy or reliability of any product information and You acknowledge and agree that You purchase such products at Your own risk.
12) SHIPPING/DELIVERY/RETURN POLICY
You agree to ensure payment for any items You may purchase from Us and You acknowledge and affirm that prices are subject to change. When purchasing a physical good, You agree to provide Us with a valid email and shipping address, as well as valid billing information. We reserve the right to reject or cancel an order for any reason, including errors or omissions in the information You provide to us. If We do so after payment has been processed, We will issue a refund to You in the amount of the purchase price. We also may request additional information from You prior to confirming a sale and We reserve the right to place any additional restrictions on the sale of any of Our products. You agree to ensure payment for any items You may purchase from Us and You acknowledge and affirm that prices are subject to change. You agree to monitor Your method of payment. Shipment costs and dates are subject to change from the costs and dates You are quoted due to unforeseen circumstances. For any questions, concerns, or disputes, You agree to contact Us in a timely manner using email [email protected].
Online programme is delivered instantly after placing an order. An order that is successfully placed, cannot be cancelled. The online learning programme, unused or partially used, cannot be returned and will not be refunded in part or full. Refund will be issued only in case of suspension of software support to the programme.
We will make reimbursements for returns without undue delay, and not later than:
30 days after the day we suspend software support
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
Please refer to Cancellation Policy for further details on cancellation, return and refund of online and physical products.
13) REVERSE ENGINEERING & SECURITY
You agree not to undertake any of the following actions:
- a) Reverse engineer, or attempt to reverse engineer or disassemble any code or software from or on the Website, Apps or Services;
b) Violate the security of the Website, Apps or Services through any unauthorized access, circumvention of encryption or other security tools, data mining or interference to any host, user or network.
14) DATA LOSS
The Owner does not accept responsibility for the security of Your account or content. You agree that Your use of the Website, Apps or Services is at Your own risk.
You agree to defend and indemnify the Owner and any of its affiliates (if applicable) and hold Us harmless against any and all legal claims and demands, including reasonable attorney’s fees, which may arise from or relate to Your use or misuse of the Website, Apps or Services, Your breach of these Terms of Service, or Your conduct or actions. You agree that the Owner shall be able to select its own legal counsel and may participate in its own defense, if the Owner wishes.
16) SPAM POLICY
You are strictly prohibited from using the Website, Apps or any of the Owner’s Services for illegal spam activities, including gathering email addresses and personal information from others or sending any mass commercial emails.
17) THIRD-PARTY LINKS & CONTENT
The Owner may occasionally post links to third party websites or other services. You agree that the Owner is not responsible or liable for any loss or damage caused as a result of Your use of any third party services linked to from Our Website or Apps.
18) MODIFICATION & VARIATION
The Owner may, from time to time and at any time without notice to You, modify these Terms of Service. You agree that the Owner has the right to modify these Terms of Service or revise anything contained herein. You further agree that all modifications to these Terms of Service are in full force and effect immediately upon posting on the Website and that modifications or variations will replace any prior version of these Terms of Service, unless prior versions are specifically referred to or incorporated into the latest modification or variation of these Terms of Service.
- a) To the extent any part or sub-part of these Terms of Service is held ineffective or invalid by any court of law, You agree that the prior, effective version of these Terms of Service shall be considered enforceable and valid to the fullest extent.
b) You agree to routinely monitor these Terms of Service and refer to the Effective Date posted at the top of these Terms of Service to note modifications or variations. You further agree to clear Your cache when doing so to avoid accessing a prior version of these Terms of Service. You agree that Your continued use of the Website and Apps after any modifications to these Terms of Service is a manifestation of Your continued assent to these Terms of Service.
c) In the event that You fail to monitor any modifications to or variations of these Terms of Service, You agree that such failure shall be considered an affirmative waiver of Your right to review the modified Agreement.
19) ENTIRE AGREEMENT
This Agreement constitutes the entire understanding between the Parties with respect to any and all use of this Website. This Agreement supersedes and replaces all prior or contemporaneous agreements or understandings, written or oral, regarding the use of this Website and the Apps.
20) SERVICE INTERRUPTIONS
The Owner may need to interrupt Your access to the Website and/or Apps to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that Your access to the Website and Apps may be affected by unanticipated or unscheduled downtime, for any reason, but that the Owner shall have no liability for any damage or loss caused as a result of such downtime.
21) TERM, TERMINATION & SUSPENSION
The Owner may terminate these Terms of Service with You at any time for any reason, with or without cause. The Owner specifically reserves the right to terminate these Terms of Service if You violate any of the terms outlined herein, including, but not limited to, violating the intellectual property rights of the Owner or a third party, failing to comply with applicable laws or other legal obligations, and/or publishing or distributing illegal material. If You have registered for an account with Us, You may also terminate these Terms of Service at any time by contacting Us and requesting termination. Please keep in mind that any outstanding fees will still be due even after termination of Your account. At the termination of these Terms of Service, any provisions that would be expected to survive termination by their nature shall remain in full force and effect.
22) NO WARRANTIES
You agree that Your use of the Website, Apps and Services is at Your sole and exclusive risk and that any Services provided by Us are on an “As Is” basis. The Owner hereby expressly disclaims any and all express or implied warranties of any kind, including, but not limited to the implied warranty of fitness for a particular purpose, device, and the implied warranty of merchantability. The Owner makes no warranties that the Website, Apps or Services will meet Your needs or that the Website, Apps or Services will be uninterrupted, error-free, or secure. The Owner also makes no warranties as to the reliability or accuracy of any information on the Website or obtained through the Services. You agree that any damage that may occur to You, through Your computer system, your mobile devices or as a result of loss of Your data from Your use of the Website, Apps or Services is Your sole responsibility and that the Owner is not liable for any such damage or loss.
All information, software, products, services and related graphics are provided on Website and Apps is “as is” and “as available” basis with without warranty of any kind, either expressed or implied. The Company disclaims all warranties, expressed or implied including, without limitation, all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement or arising from a course of dealing, usage, or trade practice. Company makes no representation about the suitability of the information, software, products, and services contained on this Website and Apps for any purpose, and the inclusion or offering of any products or services on this Website and/or Apps does not constitute any endorsement or recommendation of such products or services.
The Website and Apps make no warranty that the use of the Website and Apps will be uninterrupted, timely, secure, without defect or error free. You expressly agree that use of the site is at your own risk. The Website and Apps shall not be responsible for any content found in them.
Your use of any information or materials on this site or otherwise obtained through use of Website and Apps is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Website/Apps meet your specific requirements.
The Website and Apps assume no responsibility for the accuracy, currency, completeness or usefulness of information, views, opinions or advice in any material contained on the Website and Apps. Any information of third parties or advertisers is made available without doing any changes and so the Website/Apps cannot guarantee accuracy and is not liable to any inconsistencies arising thereof. All postings, messages, advertisements, photos, sounds, images, text, files, video or other materials posted on, transmitted through, or linked from the Website or Apps, are solely the responsibility of the person from whom such Content originated and the Company does not control, and is not responsible for Content.
There may be instances when incorrect information is published inadvertently on our Website and Apps or in the Service such as typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. Any errors, inaccuracies or omissions, may be corrected at our discretion at any time and we may change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
The Website and Apps shall not be responsible for any interaction between you and the other users of the Website and/or Apps. Under no circumstances will the Company be liable for any goods, services, resources or content available through such third party dealings or communications, or for any harm related thereto. The Company is under no obligation to become involved in any disputes between you and other users of the Website/Apps or between you and any other third parties. You agree to release the Company from any and all claims, demands, and damages arising out of or in connection with such dispute.
You agree and understand that while the Company has made reasonable efforts to safeguard the Website and Apps, it cannot and does not ensure or make any representations that the Website and Apps or any of the information provided by You cannot be hacked by any unauthorised third parties. You specifically agree that the Company shall not be responsible for unauthorized access to or alteration of Your transmissions or data, any material or data sent or received or not sent or received, or any transactions entered into through the Website/Apps.
You specifically agree that the Company is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another’s rights, including intellectual property rights. You specifically agree that the Company is not responsible for any content sent using and/or included in the Website or Apps by any third party.
The Company has no liability and will make no refund in the event of any delay, cancellation, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense omissions delays or acts of any government or authority.
You will be solely responsible for any damages to your computer system or loss of data that results from the download of Apps or any information and/or material. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
In no event shall the Company be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Apps, with the delay or inability to use the site or related services, the provision of or failure to provide Services, or to deliver the products or for any information, software, products, services and related graphics obtained through the Website or Apps, or any interaction between you and other participants of the Website/Apps or otherwise arising out of the use of the Website/Apps, damages resulting from use of or reliance on the information present, whether based on contract, tort, negligence, strict liability or otherwise, even if the Company or any of its affiliates/suppliers has been advised of the possibility of damages. If, despite the limitation above, the Company is found liable for any loss or damage which arises out of or in any way connected with the use of the Website, Apps and/ or provision of Services, then the liability of the Company will in no event exceed, 50% (Fifty percent) of the amount you paid to the Company in connection with such transaction(s) on Website or Apps.
You accept all responsibility for, and hereby agree to indemnify and hold harmless the Company from and against, any actions taken by you or by any person authorized to use your account, including without limitation, disclosure of passwords to third parties. By using the Website and Apps, you agree to defend, indemnify and hold harmless the indemnified parties from any and all liability regarding your use of the Website/Apps or participation in any activities through Website or Apps. If you are dissatisfied with the Apps or any other products, or the Services or any portion thereof, or do not agree with these terms, your only recourse and exclusive remedy shall be to stop using the Website and uninstall the Apps.
23) LIMITATION ON LIABILITY
The Owner is not liable for any damages that may occur to You as a result of Your use of the Website, Apps or Services, to the fullest extent permitted by law. The maximum liability of the Owner arising from or relating to these Terms of Service is limited to the lesser of Rs. 1000 (Rupees One Thousand only) or the amount You paid to the Owner in the last six (6) months. This section applies to any and all claims by You, including, but not limited to, lost profits or revenues, consequential or punitive damages, negligence, strict liability, fraud, or torts of any kind.
24) GENERAL PROVISIONS:
- a) LANGUAGE: All communications made or notices given pursuant to these Terms of Service shall be in the English language.
b) JURISDICTION, VENUE & GOVERNING LAW: Through Your use of the Website, Apps or Services, You agree that the laws of the India shall govern any matter or dispute relating to or arising out of these Terms of Service, as well as any dispute of any kind that may arise between You and the Owner, with the exception of its conflict of law provisions. In case any litigation specifically permitted under these Terms of Service is initiated, the Parties agree to submit to the exclusice jurisdiction of the courts at Cyberabad, Telangana, India. The Parties agree that this choice of law, venue, and jurisdiction provision is not permissive, but rather mandatory in nature. You hereby waive the right to any objection of venue, including assertion of the doctrine of forum non conveniens or similar doctrine.
c) ASSIGNMENT: This Agreement, or the rights granted hereunder, may not be assigned, sold, leased or otherwise transferred in whole or part by You. Should these Terms of Service, or the rights granted hereunder, by assigned, sold, leased or otherwise transferred by the Owner, the rights and liabilities of the Owner will bind and inure to any assignees, administrators, successors and executors.
d) SEVERABILITY: If any part or sub-part of these Terms of Service is held invalid or unenforceable by a court of law or competent arbitrator, the remaining parts and sub-parts will be enforced to the maximum extent possible. In such condition, the remainder of these Terms of Service shall continue in full force.
e) NO WAIVER: In the event that We fail to enforce any provision of these Terms of Service, this shall not constitute a waiver of any future enforcement of that provision or of any other provision. Waiver of any part or sub-part of these Terms of Service will not constitute a waiver of any other part or sub-part.
f) HEADINGS FOR CONVENIENCE ONLY: Headings of parts and sub-parts under these Terms of Service are for convenience and organization, only. Headings shall not affect the meaning of any provisions of these Terms of Service.
g) NO AGENCY, PARTNERSHIP OR JOINT VENTURE: No agency, partnership, or joint venture has been created between the Parties as a result of these Terms of Service. No Party has any authority to bind the other to third parties.
h) FORCE MAJEURE: The Owner is not liable for any failure to perform due to causes beyond its reasonable control including, but not limited to, acts of God, acts of civil authorities, acts of military authorities, riots, embargoes, epidemic/pandemic, acts of nature and natural disasters, and other acts which may be due to unforeseen circumstances.
i) ELECTRONIC COMMUNICATIONS PERMITTED: Electronic communications are permitted to both Parties under these Terms of Service, including e-mail or fax. For any questions or concerns, please email Us at the following address: [email protected]OR fill in the contact form on the website.